Fast, Reliable Shipping & Guaranteed Delivery

You’ll receive an order confirmation email once your purchase is placed, and a tracking number when your package has been dispatched.

Fees & Free Shipping

We ship worldwide with tracking always included. FREE SHIPPING is provided on all orders over $150 USD. For orders under $150, shipping starts from $8 USD, calculated at checkout.

Delivery Time

Orders are carefully processed and dispatched from our Shanghai studio within 2–5 business days. Most international deliveries arrive within 7–15 business days following dispatch. If your order is time-sensitive, feel free to reach out — we’ll do our best to assist.

Customs & Duties

Customers are responsible for any customs duties, taxes, or fees charged by your local customs office upon arrival. We are unable to cover these costs.

Return & Exchanges

Our 15-Day Trust Guarantee: Returns, Exchanges & Store Credit

Our products are fully refundable. If your piece isn't quite right, you may start a return within 15 days of delivery for a full refund or exchange. The item must be unused, undamaged, and in its original packaging. Return Shipping: The buyer is responsible for return shipping costs. The return must be sent through a tracked service. Exchanges & Store Credit: We are happy to offer an exchange or store credit within the 15-day window. Manufacturing Errors: If your jewelry arrives with a defect or is damaged during transit, please contact us immediately. We will cover the return shipping and arrange for a replacement or a full refund.

To start a return, email us at hello.noodnood@gmail.com with your order details. 

Each order is carefully packed and handled with attention.
Thank you for supporting independent design.