All pieces are shipped with care—from our studio in Shanghai to wherever you are.
You’ll receive an order confirmation email once your purchase is placed, and a tracking number when your package has been dispatched.

Shipping & Delivery

As a small team, we aim to process all orders within 5 business days.
Most international deliveries arrive within 7–15 business days, depending on destination and customs.
If your order is time-sensitive, feel free to reach out — we’ll do our best to assist.

Shipping fees & Customs

We ship worldwide. Shipping starts from 8 USD, depending on destination and method, and tracking is always included. Please Aware:

We are not responsible for customs duties or taxes. These may be charged by your local customs office upon arrival.

Delays caused by customs inspections or international transit are beyond our control—we appreciate your patience.

If your order is time-sensitive, feel free to contact us before placing it. We'll try our best to help.

PO box delivery is not available at this time—please provide a residential address.

Return & Exchanges

We currently do not offer refunds.

If your piece isn’t quite right, we’re happy to offer an exchange or store credit within 15 days of delivery, provided the item is unused and in original condition.

To start a return, email us at hello.noodnood@gmail.com with your order details. Return shipping is at the buyer’s expense, and we recommend using a tracked service.

Transaction fees collected by payment providers (such as PayPal or Stripe) may not be refundable depending on their policy 3–10 business days

Refunds, when applicable, may take up to 10 business days to appear in your account.

Each order is carefully packed and handled with attention.
Thank you for supporting independent design.